Clinically reviewed by Gerringong Pharmacy pharmacists | August 2026
PHARMACIST SERVICES
Eligible women aged 18-65 with symptoms of an uncomplicated urinary tract infection may be able to access assessment and treatment from a trained pharmacist without needing a doctor's referral, prescription or GP appointment first. NSW pharmacists providing this service follow a structured clinical protocol and refer patients for medical care when required.
Do I need a Doctor's Referral for UTI Treatment in NSW?
Clinically reviewed by Gerringong Pharmacy pharmacists | August 2026
PHARMACIST SERVICES
Eiligible women aged 18-65 with symptoms of an uncomplicated urinary tract infection may be able to access assessment and treatment from a trained pharmacist without needing a doctor's referral, prescription or GP appointment first. NSW pharmacists providing this service follow a structured clinical protocol and refer patients for medical care when required.
Do I need a Doctor's referral for UTI treatment in NSW?
No. In NSW, women aged 18-65 with symptoms of an uncomplicated urinary tract infection can be assessed and treated directly by a trained pharmacist without a referral, prescription or GP appointment. It became a permanent service in June 2024.
The short answer
The NSW service covers women aged 18-65 who are not pregnant and whose symptoms suggest an uncomplicated bladder infection (cystitis), such as:
- Burning or stinging when passing urine
- Needing to urinate more often than usual
- Urgent trips to the bathroom
- Lower abdominal discomfort
These symptoms are commonly associated with uncomplicated UTIs and form part of the pharmacist assessment process.
Who is eligible?
In our private consultation room, the pharmacist follows the NSW clinical protocol by reviewing your symptoms, medical history, allergies and current medicines.
If treatment is appropriate under the protocol, medicine may be supplied during the consultation. You'll also receive advice about symptom management and when further medical review may be needed.
With your consent, a record of the consultation can be shared with your regular GP to support continuity of care.
What happens in the consultation?
Some symptoms require medical assessment rather than pharmacist treatment.
These include:
- Fever or chills
- Back or side pain
- Nausea or vomiting
- Blood in the urine
- Pregnancy
- Recurrent urinary tract infections
- Symptoms that fall outside of the NSW protocol
In these situations, the pharmacist will explain the reason for the referral and direct you to the most appropriate healthcare provider.
When will you be referred instead?
Book online or drop in during opening hours.
No GP appointment needed for many conditions.
A consultation fee applies for this service. Please view our current pricing for the latest fees and charges.
Most consultations take around 10-15 minutes.
Cost and timing
How much does pharmacist UTI treatment cost?
A Standard consultation at Gerringong Pharmacy is $49.95 plus the cost of any medicine supplied.
Can men get UTI treatment at a pharmacy?
No. The NSW pharmacist UTI service applies to eligible women aged 18-65 years. Men with UTI symptoms should seek medical assessment.
Can I get UTI treatment while pregnant?
No. UTI symptoms during pregnancy require medical assessment and the pharmacist will refer you to appropriate care.
Frequently Asked Questions
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GERRINGONG. NSW SOUTH COAST
Walk-in advice, clinical consultations, prescriptions and vaccinations from pharmacists who know our community. No referral needed for many services.
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Vaccine funding and 'free' NIP eligibility are current at September 2026, are subject to eligibility criteria, and can change with government policy at any time - please check with our pharmacist before your visit. All vaccinations we administer are recorded on the Australian Immunisation Register (AIR), which your doctor and other health professionals can access.